CustomerSure have enabled us to give our residents and patients a voice, and their feedback drives us to make necessary changes to improve the customer experience. We’re now at our highest ever quality ratings across the board.View case study
It’s great to have a software partner that can help us scale our customer experience efforts to such a level, whilst maintaining that personable level of service.View case study
I like the ease of use and adaptability of the software but what I really love is the super-fast service we get.View case study
Connect with a CX expert who’ll help determine your current VoC programme maturity level and provide a 3-step action plan to improve.
We are an elite team and like working with other elite teamsView case study
Discover how Connect Housing, a leading social housing provider in West Yorkshire, improved tenant satisfaction and community welfare using CustomerSure's real-time feedback platform.View case study
Using the CustomerSure platform and working with their great team, we have been able to enhance our Voice of Customer programme substantiallyView case study
The support provided by CustomerSure’s team has been nothing short of amazing. Fast, articulate answers to our questions any time…View case study
As a business we would not have been able to run our extensive global Voice of the Customer programme without CustomerSure.View case study
We were confident there would be financial rewards for measuring and improving customer satisfactionView case study
The impact of using CustomerSure has been immensely positive.View case study
Pricing was fair and implementation was rather fast and a very personalised experienceView case study
Due to CustomerSure’s partnership approach, response rates and feedback quality have both increasedView case study
Now I have continuous real-time satisfaction data, I can have more meaningful conversations with our businessView case study
We chose CustomerSure because of the trusting relationship we were able to build with their team.View case study
It's important to us that we have a reliable team on hand to help us with anything in a reactive and efficient way - and we were convinced that the CustomerSure team would do thatView case study
CustomerSure had an understanding of our needs and were prepared to discuss our proposition even though we are a very unique corporation.View case study