CustomerSure have enabled us to give our residents and patients a voice, and their feedback drives us to make necessary changes to improve the customer experience. We’re now at our highest ever quality ratings across the board.View success story
Using the CustomerSure platform and working with their great team, we have been able to enhance our Voice of Customer programme substantiallyView success story
It’s great to have a software partner that can help us scale our customer experience efforts to such a level, whilst maintaining that personable level of service.View success story
Connect with a CX expert who’ll help determine your current VoC programme maturity level and provide a 3-step action plan to improve.
We are an elite team and like working with other elite teamsView success story
Discover how Connect Housing, a leading social housing provider in West Yorkshire, improved tenant satisfaction and community welfare using CustomerSure's real-time feedback platform.View success story
The support provided by CustomerSure’s team has been nothing short of amazing. Fast, articulate answers to our questions any time…View success story
As a business we would not have been able to run our extensive global Voice of the Customer programme without CustomerSure.View success story
We were confident there would be financial rewards for measuring and improving customer satisfactionView success story
The impact of using CustomerSure has been immensely positive.View success story
Pricing was fair and implementation was rather fast and a very personalised experienceView success story
Due to CustomerSure’s partnership approach, response rates and feedback quality have both increasedView success story
I like the ease of use and adaptability of the software but what I really love is the super-fast service we get.View success story
Now I have continuous real-time satisfaction data, I can have more meaningful conversations with our businessView success story
We chose CustomerSure because of the trusting relationship we were able to build with their team.View success story
It's important to us that we have a reliable team on hand to help us with anything in a reactive and efficient way - and we were convinced that the CustomerSure team would do thatView success story
CustomerSure had an understanding of our needs and were prepared to discuss our proposition even though we are a very unique corporation.View success story